IT Support Packages Built for Growing Businesses

 For: 1–5 users
Included Support Hours: 3/month
Extra Hours: $95/hr 

• Remote support (Mon–Fri, 9–5)
• Microsoft 365 or Google Workspace setup & support
• Basic device troubleshooting
• Cybersecurity basics
• AI setup (Copilot / Gemini)
• Cloud storage setup
• Monthly health check

For: 6–20 users
Included Support Hours: 6/month
Extra Hours: $90/hr 

Includes Everything in Essential, plus:

• Priority support response
• Managed antivirus
• SharePoint / Google Shared Drives
• Microsoft/Google backup configuration
• CRM support (basic troubleshooting & user support)
• SaaS vendor management
• Quarterly tech review
• Intro AI automations (Power Automate / AppSheet)

 For: 20–75 users
Included Support Hours: 10/month
Extra Hours: $85/hr 

 Includes Everything in Business, plus:

• Device management (Intune / Google Endpoint)
• Identity & access configuration
• Advanced AI workflows
• Automated onboarding & offboarding
• CRM enhancements & dashboard reporting
• Data reporting & warehousing
  • Power BI setup
  • Azure/AWS integrations
  • Data modeling

For: 75+ users
Included Support Hours: 15/month
Extra Hours: $85/hr

Includes Everything in Professional, plus:

• Custom SLAs
• Virtual CIO guidance
• Enterprise cloud architecture
• CRM full customization
• Multi-department AI automation
• Enterprise reporting & warehousing:
  • Azure Synapse/Redshift integration
  • Enterprise Power BI environment 
  • Data pipelines & cleansing flows

Included Hours: 10–20/month
Extra Hours: $120/hr

Includes:

• Salesforce admin
• Salesforce implementation
• Data imports
• Automation (flows)
• Apex & LWC development
• API integrations
• Power BI connected analytics 
• Einstein AI setup